What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — name, email address, phone number and date of birth. If you deposit or withdraw using DANA, OVO or GoPay, we record transaction references tied to your account wallet, not your
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full e-wallet credentials. We use this data to verify your identity, process payments, and respond to account queries. We do not sell your data to third parties. We may share limited details with payment processors — for example, when a GoPay transfer needs reconciliation — and
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with fraud-detection services where required. Device data, including your IP address, browser type and session timestamps, is logged automatically each time you access the platform. This helps us detect unusual login activity and keep your account secure. Data retention periods follow applicable local law and are
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reviewed periodically. Where local law and eligible regions permit, you have the right to request a copy of your data, ask for corrections, or request deletion, subject to our legal obligations. Availability of this service depends on local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.